Skip Navigation
Print Share

Development Coordinator, Donor’s Circle

Company: National Arts Centre
Date Posted: May 11, 2016

Competition number: 53-MAY-1516

Salary: $36,300 - $55,100 

Status: Full-time Continuing

Closing date:   May 23rd 2016



Key activities:

The Development Coordinator is responsible for duties in the Annual Fund Office including: handling donor inquiries, supervising volunteers, maintaining inventory in the Donors’ Lounge, arranging for the production of print materials, updating the donor wall, staffing the public office during performances,  provide concierge service,  telephone renewals, tracking registration for events and open rehearsals, special ticket and VIP parking requests as well as coordinate day to day telemarketing activities. The incumbent will also prepare and mail thank you packages, pledge reminders, monitor past due donations and invitation lists. He/she will be responsible for tracking statistics using Excel and performing mail merges using Word.  The incumbent will play an important role on the team as the first contact with donors which enables the Development team to build and maintain exceptional relationships with donors to the National Arts Centre Foundation. Some evening work will be required.


Activities will include, but are not limited to:

  • Completion of a University or College Degree preferred, plus a minimum of one year related experience;
  • At least 2 years experience in customer relations/customer service/ concierge service role;
  • Ability to cope with high volume of work and strict deadlines;
  • Strong interpersonal and communication skills;
  • Attention to detail, precision and adaptability;
  • Ability to work in a fast paced environment and to multi-task;
  • Ability to communicate in both official languages is essential.
  • The successful candidate will be required to obtain Smart Serve certification within the first month of employment.
  • Knowledge of Raiser’s Edge database software, or similar fundraising software is a significant asset;
  • Proven computer abilities;


Who can apply:

Persons residing in Canada and Canadian citizens residing abroad. Preference will be given to Canadian citizens. Candidates invited to an interview will be responsible for all travel and accommodation expenses.

 If relocation is required, the successful candidate will be expected to pay for his/her relocation expenses.

As an employer who values diversity in its workforce, we encourage candidates to self-identify as members of the following designated groups: women, visible minorities, aboriginal peoples and persons with disabilities.

While we appreciate all applications, only those selected for interview will be contacted.


How to apply:

Please submit your application online through our website, at