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Company: Ottawa Food Bank
Date Posted: August 22, 2016

The Ottawa Food Bank is a respected social service agency with a mission to collect and distribute food to its network of agency partners who in turn serve clients in need throughout the city. Established in 1984 as a temporary measure to fight community hunger, the Ottawa Food Bank has now been in operation for 32 years, serving the community’s most vulnerable with respect and dignity. We are all working together with determination and passion to move our neighbours beyond hunger.

The Ottawa Food Bank is looking for Major Gifts & Planned Giving Officer with proven background and experience in, cultivating soliciting and stewarding donors. This is a new position and will provide tremendous opportunity to create a major gifts and planned giving program from the ground up. If you are a team player who possesses a high level of personal initiative, and is detail-oriented, yet results-driven and flexible and have a drive and passion for the Ottawa Food Bank’s core values and mission, then you may be the person we are looking for.

The ideal candidate will be a poised individual who is supportive, diplomatic, personable and able to manage confidential information with discretion.


Under the direct supervision of the Director of Communications & Development, the Major Gifts & Planned Giving Officer is responsible for the overall management of all programs and relationships related to Major Gifts and Planned Giving. They will develop and implement a strategic major gifts and planned giving program, an effective moves management program and build donor loyalty through effective donor stewardship programs. The qualified candidate will actively seek out new prospects, directs the cultivation and stewardship process, and is able to successfully close gifts when appropriate. The successful person in this role has high integrity, is focused and self-directed, has high energy and a good sense of humour.



  • Research, cultivate, solicit and close major and planned gifts with new and existing donors in collaboration with the Director of Communications & DevelopmentCreate strategic and multi-year fundraising, cultivation and stewardship plans
  • Together with the Director of Communications & Development, establish concrete and measurable goals, benchmarks and objectives for the programs and be accountable for those goals
  • Conduct basic prospect research, identify and qualify new prospects and opportunities
  • Develop, implement and manage an effective moves management program 
  • Prepare solicitation proposals, gift correspondence and create reports 
  • Oversee the planning and coordination of all cultivation and recognition events
  • Build and maintain relationships with estate planning professionals to create awareness for our programs and opportunities for legacy giving
  • Build donor loyalty through effective donor stewardship programsKeep records up to date through Raiser’s Edge; provide reporting as needed 
  • With the support of the Director of Communications and Development, prepare a departmental budget
  • Other duties as required




  • Exceptional interpersonal skills and demonstrated ability to build relationships with a variety of stakeholders
  • Excellent communications skills, both written and oral, appropriate to diverse audiences
  • Ability to work flexible hours as needed
  • A commitment to the values and vision of the Ottawa Food Bank
  • Strong proficiency with software including Microsoft Office applications and Raiser’s Edge
  • Ability to develop and write strong donor proposals
  • Ability to work in a team setting
  • Detail oriented
  • Independent and self-directed
  • Ability to multi-task, meet deadlines and manage changing prioritiesAbility to maintain composure under pressure
  • Demonstrated ability to maintain the highest degree of confidentiality and integrity at all times
  • Valid driver’s license and access to own vehicle



Minimum 3 years’ fundraising experience with demonstrated achievement in: donor relations and communication, and soliciting and closing major and planned gifts, preferably in the Ottawa market. Experience working with senior fundraising volunteers.


Post-secondary education in a related field or the equivalent combination of education, training and experience. CFRE designation or membership in AFP and/or CAGP is an asset.


The work involves ongoing contact with members of the volunteer fundraising committee and board of directors, employees, management team, corporate and individual donors, volunteers, service providers, and the public.


Initiative, tact, discretion, and good judgment are necessary when dealing with matters on behalf of the Ottawa Food Bank, and when making decisions regarding work priorities. The ability to effectively identify problems and resolve conflicts is required to work effectively as a team member.


This position has no direct reports.


Errors in judgment or poor attention to detail could impact on the Ottawa Food Bank’s ability to efficiently and effectively deliver food to partner agencies who serve the needy.


Work is performed mainly in an office environment, and does require travel within the National Capital Region using own vehicle on a regular basis.


The work is varied and stressful at times due to frequent interruptions and deadlines to meet. Visual stress occurs when using a computer for long periods of time.


Excellent English language skills (verbal and written) are a requirement of the position. French verbal skills are highly desirable.

CLASSIFICATION:    Permanent full-time position

COMPENSATION:     Salary range for this position is $51,000-$68,000. Excellent benefit package provided.

Please apply at:

When applying please provide a cover letter and resume which clearly indicates how your meet the requirements of the position.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.