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Manager, Philanthropy

Company: Victorian Order of Nurses (VON) Canada
Date Posted: August 29, 2016

Employee Group: Full Time

Location: Ottawa, ON 

Job Summary

As a member of the Marketing, Communications and Philanthropy team, and reporting to the National Director,

Philanthropy, the Manager, Philanthropy manages the effective delivery of fund development, marketing and communications programs through the implementation of VON’s Philanthropic Revenue Generation Plan (PRGP). Working with an extended team of fund developers whose focus is on generating and stewarding support for local programs and services, you champion common practices and tools to increase the effectiveness and efficiency of fund development in a hybrid national/local environment.

As the ideal candidate, you are driven by metrics and will support the establishment of a solid measurement and reporting framework to ensure that volunteers and staff can see the results of their efforts. You also have a strong understanding of, and can provide guidance and direction on, CRA’s guidelines for registered charities as well as have experience working in The Raiser’s Edge.

You are passionate about communicating and collaborating both internally and externally to support an organizational culture of philanthropy and enjoy the challenge of working in a decentralized organization as you strive to bring colleagues together for a common cause.


As the Manager, Philanthropy, you lead a centralized gift processing centre, supervise data entry staff, and support, train and guide full use of The Raiser’s Edge. Working closely with the National Director, Philanthropy, you provide a platform for sharing of best practices among the local teams and create and support the use of common tools and tactics to that strengthen VON’s brand position and its appeal to donors.

You also support the development of annual budgets and regular reporting on metrics, as well as perform evaluations and assessments of initiatives (programs) to enhance fundraising results.

Responsibilities will also include without being limited to the following;


  • Oversight for gift processing, donor receipting, revenue settlement, records management, reporting, team support;
  • Development and maintenance of online fundraising tools;
  • Maintain/update policies including solicitation protocols and schedules prospect management, financial reporting and donor recognition;
  • Contribute to the development of a measurement framework to support regular reporting;
  • Supervisory duties.

Direct Response:

  • Manage the Direct Response program, establishing the annual critical path, engaging internal extended team and external vendors including writers, designers, mail house, printers and Canada Post to ensure timely and accurate delivery of three annual appeals;
  • Manage introduction of e-Giving plans tools.


  • Manage bequests (estate files and probate of wills); liaising with estate lawyers and executors, site teams, in-house legal counsel, and finance team;
  • Manage development, implementation and maintenance of bequest-handling process.

Extended team liaison and development:

  • Support extended fund development team in the successful management of fundraising programs;
  • Support development and implementation of education and communication materials and activities.


  • Post-secondary degree in Fund Development, Communications or related field;
  • Certified Fund Raising Executive (CFRE) designation an asset;
  • Minimum five (5) years fundraising management experience is essential;
  • Experience managing staff while demonstrating enthusiastic leadership abilities;
  • Extensive experience with The Raiser’s Edge is required;
  • Experience with Blackbaud products such as Online Express and Sphere: Friends Asking Friends is preferred;
  • Experience in planning and executing fund development and marketing programs/campaigns in collaboration with staff and volunteers, including through social media channels;
  • Experience working in an organization with both a national and a local [community] dynamic;
  • Experience working in the health care and/or community support services sector is an asset;
  • Knowledge of fundraising processes, best practices and current industry trends;
  • Must be fully conversant with CRA requirements as they apply to registered charities;
  • Superior interpersonal communication and negotiation skills, including the ability to relate effectively to people at all levels (internal and external) both orally and through written methods;
  • Excellent training and presentation skills;
  • Strong work ethics, professionalism and personal integrity while demonstrating initiative, confidentiality and sound judgment;
  • Proven ability to work independently in an organized manner while making decisions and problem- solving effectively and creatively;
  • Ability to demonstrate and promote a strong commitment to teamwork;
  • Strong attention to detail;
  • A current and original copy of a satisfactory Criminal Records Check is required upon the start of your employment;
  • A Vulnerable Sector Search and/or Child Abuse Registry Check may be required;
  • Ability to speak French is an asset in French Designated areas.

Work Conditions and Physical Capabilities:

  • Fast- paced environment;
  • Attention to Detail;
  • Carry using appropriate lifting techniques;
  • Grip; Walk, Sit, Stand, Climb stairs;
  • Fine hand movement

VON Canada is committed to meeting the needs of persons with disabilities and to providing accessibility accommodations for candidates who require them. If you are in need of accessibility support, please visit our website at for further information and contact details.

If you know of someone who is interested in becoming a part of our VON team, please encourage them to apply online! > Careers > Career Listings or